MANAGED TAKEOVER
The property’s fine. The management isn’t.
You’re already short-letting and it isn’t working: soft occupancy, reviews slipping, an agent who’s stopped replying, or a number that never quite matches what you were promised. We take over existing properties and fix what’s actually wrong.
Which of these is happening to you?
- The listing was built once and never touched: Same photos, same title, same description as launch day, same nightly rate on a Tuesday in February as a Saturday in July. Rankings decay when nothing changes.
- Nobody’s actually pricing it: Automated pricing tools set and forgotten aren’t a strategy. If nobody’s looking at local events, competitor rates and this weekend specifically, you’re leaving nights empty or selling them too cheap.
- The reviews are drifting: Four-point-something and slipping. Almost always cleaning consistency or slow guest responses, both fixable, both invisible until the ranking drops and the bookings follow.
- You’ve become the escalation point: You’re hearing about problems from guests or reviews rather than from your manager. At that point you’re doing the job you’re paying someone else to do.
- The numbers never match the pitch: The projection was one figure. The statements say another. Nobody’s explained the gap.
If your reviews are slipping, it’s almost certainly cleaning.
We put our own cleaners on the property and they photograph it at the end of every turnaround. Every one, on your record. Within a few weeks you’ll know whether the standard is holding, and so will we, rather than finding out from a three-star review six weeks later.
What happens when we take one on
The review, before you commit to anything
Send us the listing link. We’ll come back with what we think is holding it back (pricing, presentation, ranking, reviews, operations) and what we’d change first. Free, and yours to keep whether you work with us or not.
The handover
We work around your existing agreement and its notice period, take on the live bookings, and make sure no guest is affected by the change. You don’t cancel anything.
The rebuild
Listings rewritten and re-photographed where it’s needed, pricing rebuilt, cleaning and turnaround standards reset, guest communication brought in-house to us.
We run it
Full operational management from that point. You watch it live whenever you want to look.
The things that move the numbers fastest
- Pricing that actually changes: daily, against real demand rather than a default setting
- The listing rebuilt: photos, title, description, the details platforms rank on
- Cleaning to a fixed standard: inspected, consistent, the root of most review problems
- Response times: fast replies affect both guest experience and platform ranking
- Direct bookings: a booking site and repeat guests, so not every night pays commission
A property we took over
Past performance for a specific property; yours will differ.
I’m still under contract with my current manager. Can I even talk to you?
Yes. The review costs nothing and commits you to nothing. Plenty of owners get one, then decide what to do at their next break point. We’ll work around whatever notice you’ve got.
Will my existing bookings be affected?
No. They transfer across and the guests are handled as normal. Changing manager isn’t visible to anyone who’s already booked.
What if my property just isn’t as good as I was told?
Then we’ll say so. Some properties are underperforming because of the management and some because of the property or the location. The review tells you which, and if the honest answer is that it’s near its ceiling, you’ll hear that from us.
What do you charge?
Same as full management: a share of what the property earns. Numbers at the review, once we’ve seen it.
You’ll get a profit and loss, not an estimate. What we think the property earns across a full year, what it costs to run properly, and the figure that actually reaches you. Not a gross number with the costs left out.
Send us the listing. We’ll tell you what’s wrong with it.
A free performance review: what’s holding the property back, what we’d change first, and a realistic view of what it should be earning. No obligation. We’ll call you first to walk you through it, then send you the review.